Welcome to Caronic Trading LLC. The following terms (“Terms and Conditions”) govern your use of the websites located at or linked to www.caronic.com and any associated services, information, and content provided by Caronic Trading LLC. Please read these Terms and Conditions carefully before using our site.

By using our site, you agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy, and to follow all applicable laws and regulations. These Terms and Conditions supersede any subsequent terms or conditions included with any purchase order, regardless of whether such terms or conditions are signed by us. We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our site. If you violate these Terms and Conditions, we may terminate your use of the site, bar you from future use, cancel pending orders, and/or take appropriate legal action against you.

You may print a copy of these Terms and Conditions using the print feature in your browser. We suggest retaining a copy for future reference. It is your responsibility to periodically visit the “Terms and Conditions” link at the bottom of our homepage to review the most current version of the Terms and Conditions.

 

Intellectual Property Rights

Our site is owned and operated by Caronic Trading LLC. Unless otherwise specified, all materials appearing on our site, including text, site design, graphics, logos, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Caronic Trading LLC © 2024, ALL RIGHTS RESERVED. All audio and video clips are the sole property of Caronic Trading LLC or our respective content providers. You may view, download, print, and retain a copy of pages from our site only for your personal use.

Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, modify, license, post, transmit, or distribute any information from our site in whole or in part without our prior written permission. If you wish to obtain permission to reprint or reproduce any materials appearing on our site, you may contact us at [email protected]. All rights not expressly granted herein are reserved.

We post legal notices (e.g., copyright and trademark notices and markings) and various credits on pages of our site. The absence of a trademark, trade name, or service mark does not constitute a waiver of our intellectual property rights concerning that trademark, trade name, or service mark. All custom graphics, icons, logos, and words listed above are trade names, trademarks, or service marks of Caronic Trading LLC.

 

Permitted Use

You agree that you are only authorized to visit, view, and retain a copy of pages of the site for your personal use and that you shall not duplicate, download, publish, modify, or otherwise distribute the material on the site for any purpose other than for personal use, unless specifically authorized by us to do so. You also agree not to deep-link to the site for any purpose unless specifically authorized by us. The content on the site is the property of Caronic Trading LLC and is protected by international copyright laws.

 

Accounts

During the registration process, you will be asked to select a unique password for access to certain portions of the site. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password. By logging into the site, you represent and warrant that:

1. You are the customer who registered for use of the site.
2. You are using the site only for permitted purposes.
3. You are not a competitor of Caronic Trading LLC or an agent thereof.
4. You will immediately notify us of any unauthorized use of the password or account or any other breach of security.
5. You will ensure that you exit from your account at the end of each session.

Please notify us by calling us or by sending an email to [email protected] of any potential unauthorized use of your account or breach of security. You also represent and warrant that you will not select or utilize a username of another person with the intent to impersonate that person, or a username in which another person has rights if you do not have that person’s authorization to use such a name, or a username that Caronic Trading LLC, in its sole discretion, deems offensive.

 

Errors and Availability

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Please note that the colors of items and products may depend on your monitor and may not be correctly displayed. The availability of products and other items on the site may change at any time without notice.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

 

Sales Taxes

We will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses where required by law. Each customer shall be solely responsible for all sales taxes or other taxes applicable to their order.

 

Special Offers

Special offers, coupons, or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Please read the official rules that accompany each special offer, coupon, discount, contest, and sweepstakes that we may offer or conduct.

 

Compliance

You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of our site and your purchase of products or services through our site. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions or our Privacy Policy, we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions or the Privacy Policy could be subject to criminal or civil penalties.

 

Signing Up

To become a member of caronic.com, you must complete the registration process by providing accurate information. Once you have completed the registration form, you will choose a password and a screen name. The combination of your email address and password forms a unique identifier for your account. If caronic.com does not recognize you from a previous sign-in, you will be asked to enter the email address we have on file to help locate your account. It is your responsibility to maintain the confidentiality of your password and account. You are solely responsible for any and all activities that occur under your account. Notify caronic.com immediately of any unauthorized use of your account. Caronic.com is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.

As a condition of your use of caronic.com, you agree that you will not use, nor allow others to use, caronic.com for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use caronic.com in any manner that could damage, disable, overburden, or impair any area or operation of the website or interfere with any other party’s use and enjoyment of caronic.com. You may not attempt to gain unauthorized access to caronic.com, any related website, other accounts, computer systems, or networks connected to caronic.com, through hacking, password mining, or other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available to all registered users through caronic.com. All membership benefits are subject to availability. Your access to caronic.com may be terminated immediately, without notice and without a refund of any unused portion of your account, if you fail to comply with any provision of these terms and conditions.

Caronic.com reserves the right to terminate your access to caronic.com or any portion thereof for any reason, at any time, without notice.

 

Privacy

We respect and make efforts to protect the privacy of all users of our site. Our current Privacy Policy, available here, is incorporated herein by reference and made a part of the Terms and Conditions.

 

Payment

We accept Visa, MasterCard, Apple Pay, Google Pay, Samsung Pay, and local payment methods like Tabby for installment plans (split into four payments). Payments are accepted in AED (United Arab Dirhams) and USD (United States Dollar).

Cardholders must retain a copy of transaction records and merchant policies and rules.

 

Shipping & Delivery

For our shipping and delivery policies, please refer to our Shipping & Delivery Policy.

 

Returns & Refunds

For our returns and refund policies, please refer to our Return & Refund Policy.

 

Warranty

For our warranty terms, please refer to our Warranty Terms.

 

Indemnity

By using our site, you agree to indemnify and hold Caronic Trading LLC, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the site, including providing a link to another site or any User Content.

 

Severability

If any provision of the Terms and Conditions is held to be invalid, void, or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

 

Headings

Section titles in the Terms and Conditions are for convenience and do not define, limit, or extend any provision of the Terms and Conditions.

 

Comments & Feedback

We welcome all comments, feedback, information, or materials (“Feedback”), which you submit to us by email or otherwise through or in conjunction with our site. Feedback shall be considered non-confidential and become the property of Caronic Trading LLC. By submitting Feedback to us, you agree to a no-charge assignment to us of all right, title, and interest in copyrights and other intellectual property rights on a worldwide basis to the Feedback. We shall be free to use Feedback on an unrestricted basis.

 

Contact Us

If you have any comments or questions, please do not hesitate to contact us via our Contact Us page.

 

VAT

As of January 1, 2018, the UAE Government introduced a 5% Value Added Tax (VAT) applicable to all orders and services. For more information, visit Ministry of Finance.

 

Restrictions

We do not trade with or provide services to OFAC and sanctioned countries. Customers using the website who are minors (under the age of 18) shall not register as users of the website and shall not transact on or use the website. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE. The United Arab Emirates is our country of domicile and stipulates that the governing law is the local law.

Thank you for choosing Caronic Trading LLC. Your compliance with these Terms and Conditions helps us maintain a trusted and secure shopping experience for all our customers.